PERSONAL TRAINING POLICIES

SCHEDULING:

To schedule your initial session please contact Nicole at nicolefitness@hotmail.com

All scheduling, rescheduling or cancellation of Personal Training Services should be done through Nicole Rollolazo via e-mail or telephone.

CANCELLATION/RESCHEDULING POLICY
If you need to cancel or reschedule a session, please call Nicole Rollolazo.. If she is not in, be sure to leave her a message. She will check her availability and get back to you with confirmation of the rescheduled date and time.

24 hours notice is required for a cancellation or rescheduling in order to receive credit for the session. Failure to cancel within this time frame or failure to show up for a session will result in the client being charged for the session. Exceptions will only be made in the case of a medical emergency.

TARDINESS POLICY:
Clients are expected to begin working out at the start time of the scheduled appointment. A late start time does not entitle a client to a session longer than the scheduled appointment. If you are more than 15 minutes late without contacting Nicole, your session will be cancelled and you will be charged for that session.

EXPIRATION DATES ON PACKAGES:
Any sessions that remain after the expiration date will be forfeited.

10 sessions: 6 months from the date of purchase

20 sessions 12 months from the date of purchase

I verify that I understand and will abide by these policies

Client Signature__________________________________________Date______________

 

E-mail: nicolefitness@hotmail.com